ORDER PROCESSING TIME
All products ship directly from our Brick and Mortar Store, located in South Florida, Naples, Isles of Capri. Shipping speeds within the US are between 4-7 business days with carrier UPS. Order will not ship on weekends or holidays. During promotion time, shipping may take 6-10 business days.
1. Order placed on Jun 16
2. Tracking Number* will be created within 1-2 days: Jun 17 - Jun 18 [tracking number will be send to your e-mail.]
3. Order should be delivered Jun 23 - Jun 24, if it is standard Ground Shipping. But need to keep in the mind: West coast will be always +1 day extra, if comparing with North-East, Midwest or South coast.
*In the summertime: From June - October, Tracking Number creation may be 3-4 days.
TRACKING YOUR ORDER
Once your order is shipped, you will receive via email a shipping confirmation with a tracking number. If you do not find in the email a tracking number, please log-in in your account, which you created on our website. Information about your order/-s status/-es is [are] placed in it. Please allow up to 1-2 business days to receive a tracking number.
Check your order Tracking Status: Track .
Please email our Customer Support Team at firstname.lastname@example.org immediately if you have any changes to make to your order. No changes can be made to the order once the package has been shipped.
HOW MUCH COST SHIPPING?
Usually the shipping charges are $10 within the United States. The Shipping charges may vary, depending on carrier price changes or some obstacles, which could impact delivery time and speed, like COVID-19.
WHAT ABOUT RETURNS?
You will be responsible for paying for your own shipping costs for returning your item. Shipping charges are non-refundable. If you receive a refund [more about Refund, please read here], the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Exception: During promotion, like, free Delivery, Return charges will be paid from our side.
To return your product please contact our Customer Support Team: at email@example.com for shipping address.